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Terms of Use Agreement

The use of this site is governed by the policies, terms and conditions set forth below . Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to PROWELD indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order or pricelist. PROWELD reserves the right to make changes to this site and these terms and conditions at any time. By ordering or registering on proweldwelding.com.au you grant us the right to add your contact details to our database. From time to time we may contact you about offers and new products. You can easily be removed by contacting our Customer Service at proweld@pinches.com.au and we will remove you from marketing communications.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. PROWELD reserves the right at any time after receipt of your order to accept or decline your order for any reason. PROWELD reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit department. We may require additional verifications or information before accepting any order.

New Accounts Policy

All new accounts seeking terms of payment must be pre-approved by our credit department and are subject to credit checks, including trade references. All new accounts are required to pay their first order before delivery of goods. We may require additional verifications or information before establishing a new account.

Liability

PROWELD is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

Delivery

The delivery times provided by PROWELD are estimates only. PROWELD will not be held accountable for late deliveries or loss or damage relating to late deliveries.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. PROWELD can not be held responsible for incorrectly entered delivery addresses.

Acceptance of the Goods

The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault. Title to goods does not pass until invoice is paid in full.

Returns Policy

In order to receive a refund or exchange on a product, customers must notify PROWELD within 7 days from date of purchase. PROWELD does not accept exchanges or refunds on products that have been opened, damaged or compromised in any way.